Hello! 😊 Lately, several laptop users have been writing to us asking why the screen goes black when watching online videos in Google Chrome. If you're also dealing with this issue, follow this guide. 👇

Whether you're using a desktop or laptop, there are several reasons why your screen might go black while watching videos. Let's take a look at what could be causing this issue.

Why do I get a black screen while watching online videos?

If you're experiencing black screen issues when watching online videos in Google Chrome, you may be blaming the web browser.

However, if the problem appears in another web browser, there could be problems with GPU drivers, system files, or hardware. 🔧

It's difficult to pinpoint a specific cause for this issue, as it can vary. But the positive side of things is that the black screen when watching videos in Chrome is usually a software issue. 😅

Since we don't know exactly why the screen goes black when watching online videos, we need to follow some troubleshooting tips to resolve issues with the web browser, display drivers, and system file corruption. Here are some things you can do to fix the problem. 🔍

1. Make sure the screen resolution is correct

Choosing the wrong screen resolution is often the main cause of a black screen while watching videos. Therefore, make sure your screen is set to the correct resolution. Here's how to do it:

1. Open the application Configuration on your PC.

2. When the Settings app opens, click on the Settings tab. System.

3. On the right, click on Screen.

4. Now, scroll down to the Scale & Layout section.

5. Click the drop-down menu next to Screen Resolution and configure the recommended.

After making the changes, restart your PC and try playing an online video. Check if the screen continues to go black while watching the video.

2. Disable hardware acceleration in Chrome

If you have a dedicated GPU, you can use your browser's hardware acceleration feature to improve video playback. However, it's sometimes best to disable this option because it can cause issues such as a black screen when watching online videos. 🚫

Try to Disable hardware acceleration in your Google Chrome browser and see if it helps. Here's how to do it:

1. Open the Google Chrome browser and click on the three points at the top right of the screen.

2. In the Chrome menu, select Configuration.

3. In the Chrome Settings, changes to System.

4. In the System section, deactivate the switch that says 'Use hardware acceleration when available' and then click the Resume button next to it.

Your browser will restart and hardware acceleration will be disabled.

3. Remove the recently installed extension

Some Chrome extensions They can cause conflicts with video playback on websites. So, if you're experiencing a black screen after installing an extension, it's time to disable or remove it! 🗑️

If you can't remember which extensions you've installed, you can manually disable them one by one until you find the one causing the problem. 🔎

To review your Chrome extensions, click the three dots in the top right corner and go to Extensions > Manage Extensions.

4. Update your display drivers

Outdated or corrupt display drivers are another cause of your browser displaying a black screen when watching online videos.

Update your display drivers to fix these issues.Here's how to do it:

1. Write Device Manager in Windows 11 Search. Then open the application of Device Manager from the list of best results.

2. When Device Manager opens, expand Display adapters, right-click on your display adapter and select Update driver.

3. On the screen showing how you want to search for drivers, select Search for drivers automatically.

The Driver update tool will automatically download and install the necessary display drivers for your device. After making the change, be sure to restart your PC.

5. Update your Chrome browser

An outdated version of Google Chrome can contain bugs that ruin your video viewing experience.

Therefore, you can try updating your Google Chrome to the latest version and see if that helps. It is also a good practice to security keep the browser website up to date to eliminate security and privacy risks. 🔒

To update your Google Chrome browser, click the three dots in the top right corner and select Help > About Google Chrome. This will activate the Chrome update tool, and your browser will update.

6. Check if there is a problem with the website

If the problem persists, you should check if there is a problem with the website where you are viewing the video.

To confirm this, you can try watching videos on different websites. If the issue only occurs on one specific site, then it's not your fault. 🌐

You can try contacting the website's webmaster and asking them to resolve the issue. Alternatively, you can watch the video on another website.

Here are some effective methods to fix the black screen when watching online videos in Chrome. 😊 We're sure the methods we shared would have already resolved the issue. Let us know if you need more help on this topic in the comments!