How to Fix 'No Data Available' on Facebook (7 Methods)
A recent bug has been affecting many users of the Facebook mobile app. Users have reported that their Facebook app displays a 'No data available' error when trying to check comments or likes on posts. 😩
If you are an active Facebook user, the ‘No data available’ error can be quite annoying; many times you even look for solutions to resolve the issue. So, in this article, we are sharing some of the best ways to fix the ‘No data available’ error message on Facebook. Let’s get started! 🚀
Why does Facebook say No data available?
The 'No data available' error in the Facebook app appears when checking the comments or likes of a post. For example, when a user clicks on the number of likes on a post, instead of showing the users who have liked it, it shows 'No data available.
The same error appears when checking comments on Facebook posts. This problem does not occur on the web or desktop version of Facebook; you only see it on the mobile apps.
There are several reasons that could cause this error. Below we list the most common ones:
- Facebook servers are down for maintenance.
- Your internet connection is unstable.
- Facebook app data is corrupted.
- The post has no likes or comments.
- The Facebook app is outdated.
In addition to these causes, Facebook may also show you the 'No data available' message in the following situations:
- The user has deleted the post.
- The account that shared the post has been deleted.
- The Facebook user has blocked you.
- The user has changed the privacy settings of the post.
Now that you know why the error appears, you probably want to fix it. Below, we share some simple steps to help you fix the No data available Facebook likes or comments errors. Check it out!
1. Check that your internet works
If your internet connection is down, the Facebook app may not receive data from its servers, leading to errors. You may even have trouble viewing photos and videos that other users share on Facebook.
Even if your internet is active, it may be unstable and disconnect often. So, make sure to check your internet connectivity thoroughly.
You can reconnect your WiFi or switch to mobile data and check if the 'No data available' error on Facebook still appears. If the connection is fine, continue with the following methods.
2. Check the Status of Facebook Servers
If your internet is working fine, but you keep getting the 'No data available' error when checking comments or likes on the Facebook app, you need to check the status of Facebook's servers.
Facebook may be experiencing a technical issue or servers may be undergoing maintenance. If this occurs, no functionality of the Facebook app will work.
If Facebook is down, there is nothing you can do. All you have to do is wait and keep checking the Facebook servers status page at Downdetector. Once the servers are active, you will be able to check the comments and likes on posts.
3. Connect to a different network
If you're using a Wi-Fi network to access the Facebook app, you can try connecting to mobile data. While this isn't a permanent solution, it can sometimes resolve the issue.
Switching to a different network establishes a fresh connection to the Facebook server. This way, if there is an error in the network path, it will be fixed immediately. So, if you are using WiFi, switch to the mobile network or vice versa. 🔄
4. Log out and log back in
Several Facebook users have claimed that the 'No data available' error was resolved by simply logging out and then logging back in to their account.
While this isn't a guaranteed solution, it can sometimes work. So, simply log out of your Facebook account on your phone and log back in with your credentials. ✨
5. Clear the Facebook app cache
As mentioned above, an outdated or corrupt Facebook cache can also lead to this issue. The next best way to resolve No data available on Facebook comments or likes errors is by clearing the cache of the app. Here's what you need to do:
1. Long press the Facebook app icon and select App info.
2. On the App Information screen, click on the option Storage Usage.
3. On the storage usage screen, tap Clear Cache.
6. Update the Facebook App
If you keep seeing the 'No data available' error when checking comments and likes on Facebook, you need to update the Facebook app.
There may be a bug in the version of the app you are using that prevents you from seeing comments. You can easily fix these bugs by installing the latest version or updating the Facebook app.
So, open the Google Play Store on Android and update the Facebook app. This should fix the problem. 👍
The Facebook mobile app isn't the only way to access the social media platform. In fact, it's primarily intended for web browsers; you'll have a better user experience.
If Facebook keeps showing the 'No data available' error on certain posts, it is recommended that you check those posts in a web browser. This no data available error is mostly seen on the Facebook app for Android and iOS.
Open your favorite web browser, visit Facebook.com and log in to your account. You can then check your like or comment counts. 🖥️
How to fix 'No data available' on Facebook web?
If you are getting the No data available error on Facebook desktop (via a web browser), there are a few things you need to do. Below, we are sharing some basic things you can do to fix the 'No data available' error on a desktop web browser.
- Restart the web browser.
- Disconnect the internet and reconnect.
- Clear your web browser's cache and cookies.
- Disable any extensions you are using with your web browser.
- Try using Facebook in a different web browser.
- Check your computer's firewall/antivirus settings.
You need to make sure that these things are not the culprits. 🔍
These are some of the simple and effective ways to fix no data available errors on Facebook. If you need any further help in resolving the no data available error message, let us know in the comments. Also, if the article helped you, do share it with your friends. 💬