Several users have reported that Windows File Explorer closes unexpectedly and displays an 'NTDLL.DLL' error message. This problem occurs when attempting to use File Explorer, preventing users from accessing their files.

If you're a Windows user and have recently encountered this issue, keep reading this guide. The File Explorer error associated with NTDLL.dll can appear for a variety of reasons, ranging from compatibility issues to operating system errors. Here's how to fix it. 💻✨

1. Restart your computer

If File Explorer suddenly closes, restart your PC. This will close all background apps, processes, and services, which may fix the problem. 🔄

To restart your Windows computer, click the Start button and then click Power Options. In Power Options, select "Restart." After restarting, resume using your PC normally; you shouldn't encounter the NTDLL.dll error if the problem was caused by background apps or processes.

2. Restart Windows Explorer

If restarting your PC doesn't work, try restarting Windows Explorer. Several Windows users on the Microsoft forum reported that they were able to resolve the NTDLL.dll error message by restarting Explorer from Task Manager. Here's how to do it. 🔄🖥️

1. First, click on Windows Search and type Task Manager. Then, open the Task Manager app from the list.

2. In Task Manager, switch to the tab Processes.

3. Now find Windows Explorer. Right-click on it and select Reboot. Alternatively, I chose Windows Explorer and Restart task in the upper right corner.

Your screen will go black for a second. This confirms that File Explorer has restarted in Windows.

3. Update your graphics drivers

The ntdll.dll file is a crucial file that controls synchronization, threads, messages, and operating system timing. Outdated graphics drivers often cause File Explorer errors due to ntdll.dll. To resolve this, you need to update your graphics drivers. 🎮⬆️

1. Click on Windows 11 search and type Device Manager. Then I opened the Device Manager app from the list.

2. When the Device Manager opens, expand the section Display adapters.

3. Right-click on your graphics adapter and select Update driver.

4. In the driver update window, select Automatically search for drivers.

Follow the on-screen instructions to complete the driver update process.

4. Reinstall the Display Adapters

Reinstalling display adapters has helped many Windows 11 users fix ntdll.dll crashing in File Explorer. So, you can also try this. Here's how to reinstall your display adapter in Windows. 🔧🔄

1. I opened the Device Manager on your Windows PC 11.

2. When Device Manager opens, expand the section Display adapters.

3. Right-click on your current display adapter and select Properties.

4. In Properties, select Uninstall device.

5. In the confirmation window, select Uninstall.

Make sure to restart your PC to reinstall the display driver again. 🔄💻

5. Run the System Maintenance Troubleshooter

The System Maintenance Troubleshooter is a tool It's important for fixing most Windows problems. It's part of the operating system, but only a few users are aware of its existence. Here's how to run the troubleshooter in Windows. 🛠️

1. First, click on Windows Search and type System Maintenance. Then, from the list of applications, select Perform recommended maintenance automatically.

2. This will open the system maintenance troubleshooter. Click the button Following.

3. The System Maintenance troubleshooter will run and find the problem. You can also try running this troubleshooter as an administrator.

Follow the on-screen instructions to complete the system maintenance troubleshooting process. Once you're finished, restart your Windows PC.

6. Clear File Explorer History

A corrupted browser history is another common cause of ntdll.dll errors. Therefore, you can clear your browser history to fix the problem. Here's what you need to do. 🧹📁

1. Click on Windows Search and type File Explorer Options.

2. Then, I opened the File Explorer Options from the list of matching results.

3. In File Explorer options, switch to the tab General.

4. In the Privacy section, click the button Clean. Once this is done, click on the button Accept to close File Explorer options.

It's that easy to clean up File Explorer settings in Windows. 🎉

7. Perform a Clean Boot

Let's say you have 40 to 50 programs installed on your computer. Some apps may be running in the background even when you're not actively using them. In that case, a clean boot is recommended. 🛠️

A clean boot means disabling all third-party software at startup. When your PC restarts, it will only run Microsoft services, which are essential for its proper functioning. Here's how to perform a clean boot.

1. Click Windows Search and type msconfig. Then, open the System Configuration app from the list.

2. In System Settings, switch to the tab Services.

3. Next, check the option Hide all Microsoft services in the lower left corner.

4. Once you have completed the steps, click the button Disable all in the lower right corner. After applying the changes, close the System Configuration window.

Now restart your Windows computer. This should fix the NTDll.dll File Explorer crash issue in Windows. 🚀✨

8. Run the SFC Command

If you are still receiving the error message, run the SFC command. SFC, or System Checker, System Files, is an important Windows tool that scans and repairs corrupt files. Here's how to run it. 🛠️⚙️

1. Click on Windows Search and type Command Prompt. Then, right-click on Command Prompt and select Run as administrator.

2. When the Command Prompt opens, run the following command:

sfc /scannow

3. Now, wait patiently for the scan to complete. Once it's finished, restart your computer. 🔄

It's that easy to run the System File Checker tool in Windows. This should fix the File Explorer problem in Windows.

9. Update your Windows Operating System

Updating your operating system is an effective way to resolve various system-related issues. The NTDll.dll issue in File Explorer may be caused by a bug or error present only in the version of Windows you're using.

While there's not much you can do here to confirm whether it's a bug, an error, or something else, what you can do is update your operating system. 📥🛠️

Having an updated operating system has many benefits. You can use new features, fix incompatibility issues, and more. Go to Settings > Windows Update > Check for updates to update your Windows operating system. This will automatically search for and install the latest version of Windows on your PC.

These are the methods that work to solve the problem of closing NTDLL.dll in File Explorer. In the comments, let us know if you need more help resolving this issue. And if you found this article helpful, share it with your friends. 🙌💡